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Troubleshooting

Updated: Common issues, solutions, and troubleshooting guides for BoobFund platform users
By Jessica Gonzales
8 articles

MetaMask Wallet Setup Guide

MetaMask Wallet Setup Guide ⚠️ IMPORTANT: This site does NOT work with Trust Wallet. Please use MetaMask only. Setting up MetaMask is quick and easy! Follow this step-by-step guide to get your wallet ready for donations and campaign creation. WALLET SETUP (3 minutes) Step 1: Download MetaMask Go to: https://metamask.io/download/ Install the browser extension or mobile app Step 2: Add Polygon Network 1. Open MetaMask 2. Look at the top - you'll see "Ethereum Mainnet" 3. Click on it → Select "Add Network" 4. Click "Add Polygon Network" (it should appear as a popular option) 5. Click "Approve" and "Switch to Polygon" ✅ You should see "Polygon Mainnet" at the top like this Step 3: Get Ready You'll need these tokens for the platform: - POL tokens (for fees) - USDC tokens (for donating) - Both can be purchased on most crypto exchanges Donation Process (Important!) IMPORTANT: Two-Step Donation Process When donating, you will see TWO MetaMask popups: 1. First popup: "Approve" - This allows the website to access your USDC tokens 2. Second popup: "Confirm" - This actually sends your donation You MUST approve BOTH popups for your donation to go through! Many users get confused when they see the second popup - this is normal and expected. Gas Fee Settings NOTE: When donating or creating campaigns, MetaMask will ask about gas fees - choose "Aggressive" for fastest processing. What you'll see: [Add your transaction request screenshot here] 1. You'll see this transaction screen 1. Click "Edit" button as shown to see gas options, then select "Aggressive" Troubleshooting Still having issues? - Make sure you're using MetaMask (not Trust Wallet) - Ensure you're on the Polygon network - Check that you have enough POL for gas fees - Try refreshing the page and reconnecting your wallet Need More Help? If you're still experiencing problems, please contact our support team with: - Your wallet address - Screenshot of any error messages - Description of what you were trying to do

Last updated on Sep 05, 2025